Returns + Exchanges

Returns

• If for any reason you are not satisfied with your item(s) you may return item(s) for a store credit.

• Contact us at info@thepeachorchid.com within 3 days of the delivery date to begin the return process.

• No returns will be accepted after the 3 day window has passed.

• Items must be unworn, unwashed, and have original tags attached.

• Items must be free of stains, deodorant, odors, perfume, makeup, or wear to receive store credit.

• Bodysuits and accessories are not eligible for return.

• All returns will be refunded via store credit in the form of an E- Gift card.

• Returns are processed within 5-7 business days after your item(s) are delivered.

• A restocking fee is deducted from your store credit for items shipped with a free shipping promotion.

• All shipping fees are non refundable and we do not provide pre-paid return labels; you are responsible for covering shipping costs to return.

• We recommend that you return your items via a reputable shipper that provides a tracking number and/or insurance, as we are not responsible for returned items lost in transit.

• Damaged, defective, or incorrect items must be reported within 2 business days of delivery. Please email info@thepeachorchid.com for assistance before returning.

• The PeachOrchid reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

  · An irregular or excessive returns history

  · An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items

  · Potential fraudulent or criminal activity.
  
  

Exchanges

• At this time we do not accept exchanges.